In the previous issue of Archives and Manuscripts I presented the first part of this two part exploration. It dealt with some possible meanings for 'post' in the term postcustodial. For archivists, considerations of custody are becoming more complex because of changing social, technical and legal considerations. These changes include those occurring in relation to access and the need to document electronic business communications reliably. Our actions, as archivists, in turn become more complex as we attempt to establish continuity of custody in electronic recordkeeping environments. In this part, I continue the case for emphasising the processes of archiving in both our theory and practice. The archives as a functional structure has dominated twentieth century archival discourse and institutional ordering, but we are going through a period of transformation. The structuration theory of Anthony Giddens is used to show that there are very different ways of theorising about our professional activities than have so far been attempted within the archival profession. Giddens' theory, at the very least, provides a useful device for gaining insights into the nature of theory and its relationship with practice. The most effective use of theory is as a way of seeing issues. When seen through the prism of structuration theory, the forming processes of the virtual archives are made apparent.
Critical Arguements
CA "This part of my exploration of the continuum will continue the case for understanding 'postcustodial' as a bookmark term for a major transition in archival practice. That transition involves leaving a long tradition in which continuity was a matter of sequential control. Electronic recordkeeping processes need to incorporate continuity into the essence of recordkeeping systems and into the lifespan of documents within those systems. In addressing this issue I will present a structurationist reading of the model set out in Part 1, using the sophisticated theory contained in the work of Anthony Giddens. Structuration theory deals with process, and illustrates why we must constantly re-assess and adjust the patterns for ordering our activities. It gives some leads on how to go about re-institutionalising these new patterns. When used in conjunction with continuum thinking, Giddens' meta-theory and its many pieces can help us to understand the complexities of the virtual archives, and to work our way towards the establishment of suitable routines for the control of document management, records capture, corporate memory, and collective memory."
Phrases
<P1> Broadly the debate has started to form itself as one between those who represent the structures and functions of an archival institution in an idealised form, and those who increasingly concentrate on the actions and processes which give rise to the record and its carriage through time and space. In one case the record needs to be stored, recalled and disseminated within our institutional frameworks; in the other case it is the processes for storing, recalling, and disseminating the record which need to be placed into a suitable framework. <P2> Structure, for Giddens, is not something separate from human action. It exists as memory, including the memory contained within the way we represent, recall, and disseminate resources including recorded information. <P3> Currently in electronic systems there is an absence of recordkeeping structures and disconnected dimensions. The action part of the duality has raced ahead of the structural one; the structuration process has only just begun. <P4> The continuum model's breadth and richness as a conceptual tool is expanded when it is seen that it can encompass action-structure issues in at least three specialisations within recordkeeping: contemporary recordkeeping - current recordkeeping actions and the structures in which they take place; regulatory recordkeeping - the processes of regulation and the enabling and controlling structures for action such as policies, standards, codes, legislation, and promulgation of best practices; historical recordkeeping - explorations of provenance in which action and structure are examined forensically as part of the data sought about records for their storage, recall and dissemination. <P5> The capacity to imbibe information about recordkeeping practices in agencies will be crucial to the effectiveness of the way archival 'organisations' set up their postcustodial programs. They will have to monitor the distribution and exercise of custodial responsibilities for electronic records from before the time of their creation. <warrant> <P6> As John McDonald has pointed out, recordkeeping activities need to occur at desktop level within systems that are not dependent upon the person at the desktop understanding all of the details of the operation of that system. <P7> Giddens' more recent work on reflexivity has many parallels with metadata approaches to recordkeeping. What if the records, as David Bearman predicts, can be self-managing? Will they be able to monitor themselves? <P8> He rejects the life cycle model in sociology, based on ritualised passages through life, and writes of 'open experience thresholds'. Once societies, for example, had rites for coming of age. Coming of age in a high modern society is now a complex process involving a host of experiences and risks which are very different to that of any previous generation. Open experience threshholds replace the life cycle thresholds, and as the term infers, are much less controlled or predictable. <P9> There is a clear parallel with recordkeeping in a high modern environment. The custodial thresholds can no longer be understood in terms of the spatial limits between a creating agency and an archives. The externalities of the archives as place will decline in significance as a means of directly asserting the authenticity and reliability of records. The complexities of modern recordkeeping involve many more contextual relationships and an ever increasing network of relationships between records and the actions that take place in relation to them. We have no need for a life cycle concept based on the premise of generational repetition of stages through which a record can be expected to pass. We have entered an age of more recordkeeping choices and of open experience thresholds. <P10> It is the increase in transactionality, and the technologies being used for those transactions, which are different. The solution, easier to write about than implement, is for records to parallel Giddens' high modern individual and make reflexive use of the broader social environment in which they exist. They can reflexively monitor their own action and, with encoding help from archivists and records managers, resolve their own crises as they arise. <warrant> <P11> David Bearman's argument that records can be self-managing goes well beyond the easy stage. It is supported by the Pittsburgh project's preliminary set of metadata specifications. The seeds of self-management can be found in object oriented programming, java, applets, and the growing understanding of the importance and nature of metadata. <P12> Continuum models further assist us to conceive of how records, as metadata encapsulated objects, can resolve many of their own life crises as they thread their way through time and across space. <P13> To be effective monitors of action, archival institutions will need to be recognised by others as the institutions most capable of providing guidance and control in relation to the integration of the archiving processes involved in document management, records capture, the organisation of corporate memory and the networking of archival systems. <warrant> <P14> Signification, in the theoretical domain, refers to our interpretative schemes and the way we encode and communicate our activities. At a macro level this includes language itself; at a micro level it can include our schemes for classification and ordering. <P15> The Pittsburgh project addressed the three major strands of Giddens' theoretical domain. It explored and set out functional requirements for evidence - signification. It sought literary warrants for archival tasks - legitimation. It reviewed the acceptability of the requirements for evidence within organisational cultures - domination. <P16> In Giddens' dimensional approach, the theoretical domain is re-defined to be about coding, organising our resources, and developing norms and standards. In this area the thinking has already begun to produce results, which leads this article in to a discussion of structural properties. <P17> Archivists deal with structural properties when, for example, they analyse the characteristics of recorded information such as the document, the record, the archive and the archives. The archives as a fortress is an observable structural property, as is the archives as a physical accumulation of records. Within Giddens' structuration theory, when archivists write about their favourite features, be they records or the archives as a place, they are discussing structural properties. <P18> Postcustodial practice in Australia is already beginning to put together a substantial array of structural properties. These developments are canvassed in the article by O'Shea and Roberts in the previous issue of Archives and Manuscripts. They include policies and strategies, standards, recordkeeping regimes, and what has come to be termed distributed custody. <P19> As [Terry] Eastwood comments in the same article, we do not have adequate electronic recordkeeping systems. Without them there can be no record in time-space to serve any form of accountability. <warrant> <P20> In the Pittsburgh project, for example, the transformation of recordkeeping processes is directed towards the creation and management of evidence, and possible elements of a valid rule-resource set have emerged. Elements can include the control of recordkeeping actions, accountability, the management of risk, the development of recordkeeping regimes, the establishment of recordkeeping requirements, and the specification of metadata. <P21> In a postcustodial approach it is the role of archival institutions to foster better recordkeeping practices within all the dimensions of recordkeeping. <warrant>
Conclusions
RQ "Best practice in the defence of the authoritative qualities of records can no longer be viewed as a linear chain, and the challenge is to establish new ways of legitimating responsibilities for records storage and custody which recognise the shifts which have occurred." ... "The recordkeeping profession should seek to establish itself as ground cover, working across terrains rather than existing tree-like in one spot. Beneath the ground cover there are shafts of specialisation running both laterally and vertically. Perhaps we can, as archivists, rediscover something that a sociologist like Giddens has never forgotten. Societies, including their composite parts, are the ultimate containers of recorded information. As a place in society, as Terry Cook argues, the archives is a multiple reality. We can set in train policies and strategies that can help generate multiplicity without losing respect for particular mine shafts. Archivists have an opportunity to pursue policies which encourage the responsible exercising of a custodial role throughout society, including the professions involved in current, regulatory and historical recordkeeping. If we take up that opportunity, our many goals can be better met and our concerns will be addressed more effectively."
SOW
DC "Frank Upward is a senior lecturer in the Department of Librarianship, Archives and Records at Monash University. He is an historian of the ideas contained in the Australian records continuum approach, and an ex- practitioner within that approach." ... "These two articles, and an earlier one on Ian Maclean and the origins of Australian continuum thinking, have not, so far, contained appropriate acknowledgements. David Bearman provided the necessary detonation of certain archival practices, and much more. Richard Brown and Terry Cook drew my attention to Anthony Giddens' work and their own work has helped shape my views. I have many colleagues at Monash who encourage my eccentricities. Sue McKemmish has helped shape my ideas and my final drafts and Barbara Reed has commented wisely on my outrageous earlier drafts. Livia Iacovino has made me stop and think more about the juridical tradition in recordkeeping. Chris Hurley produced many perspectives on the continuum during the 1996 seminars which have helped me see the model more fully. Don Schauder raised a number of key questions about Giddens as a theorist. Bruce Wearne of the Sociology Department at Monash helped me lift the clarity of my sociological explanations and made me realise how obsessed Giddens is with gerunds. The structural-functionalism of Luciana Duranti and Terry Eastwood provided me with a counterpoint to many of my arguments, but I also owe them debts for their respective explorations of recordkeeping processes and the intellectual milieu of archival ideas, and for their work on the administrative-juridical tradition of recordkeeping. Glenda Acland has provided perceptive comments on my articles - and supportive ones, for which I am most grateful given how different the articles are from conventional archival theorising. Australian Archives, and its many past and present staff members, has been important to me."
